DISCLAIMER



How to work with ADG LDI

Billing Process

How to Resolve the Problems

Helpdesk

Feedback

Frequent Asked Questions:


How to Start a working relationship with ADG LDI ?

Any client after completing the Technical and Commercial requirement can become a privileged client of ADG LDI.
For initiating the whole process, please communicate at the below mentioned contact details.

Sohail Malik
Chief Commercial Officer
Email : sohail.malik@adgldi.com or sales@adgldi.com


Billing Process TOP

Client can pay their bills in the account of ADG LDI. Account detail may be acquired from below mentioned contact details.

Shabir Hussain
Manager Accounts
Email : shabir.hussain@adgldi.com
Phone : +92-42-5861543, +92-42-5940734-7


How to Resolve the Problems ? TOP

All problem calls should be directed to ADG LDI (Pvt) Ltd's support staff by

phone (+923214477722)
e-mail (support@adgldi.com
noc@adgldi.com) or web-based ticket submission.

ADG LDI (Pvt) Ltd encourages the use of one of the Support hotline phone numbers 24/7 when the issue is of a significant severity (high or critical).

These numbers are staffed for immediate attention 24 hours per day, Monday through Sunday, including Pakistan national holidays, and they are monitored for quick on-call engagement 7x24x365.

Help Desk User can raise the ticket through a web based trouble ticketing system. All the tickets are immediately responded and the client can close the ticket after the problem is resolved.